Term and Conditions

Welcome to Figmint Kitchen Sales Store! These Terms and Conditions govern your use of our website located at kitchenutensilssale.com and your purchases of our premium household, kitchen, and outdoor living products. By accessing our site and making a purchase, you agree to be bound by these terms.

1. User Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for any customs fees, taxes, or import duties imposed by your country on international orders

2. Products and Services Description

Figmint Kitchen Sales Store offers carefully curated:

• Household Essentials
• Kitchen & Dining products
• Outdoor Living & Garden items

We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your computer monitor’s display of any color will be accurate.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after placement.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Information

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Please note that delivery times are estimates and may vary due to factors beyond our control, including customs processing for international orders.

Sales Territory

We ship worldwide, excluding Asia and some remote territories. International customers are responsible for any customs fees, taxes, or import duties imposed by their country.

4. Returns and Exchanges Policy

We stand behind the quality of our products. If you’re not completely satisfied, we’re here to help.

Timeframe

We accept returns and exchanges within 15 days of you receiving your order.

Condition of Items

All returned items must be in original condition: unused, unwashed, with all original tags attached, and in the original packaging.

Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Provide your order number and product details
3. Explain the reason for return/exchange
4. We will email you a Return Authorization Number and instructions
5. Package the item securely with original packaging
6. Include the Return Authorization Number on the package
7. Ship to: Figmint Kitchen Sales Store – Returns, 3672 Flinderation Road, Chicago, US 60605

Refunds

Once we receive and inspect your returned item:

• Refunds are processed within 5-7 business days
• The refund is issued to your original payment method
• You will receive email confirmation once processed

Shipping Costs for Returns

• Defective or damaged item: We cover return shipping
• Incorrect item shipped: We cover return shipping
• Change of mind: Customer responsible for return shipping

International Returns

For international customers (excluding Asia and some remote territories):

• Return shipping costs are the customer’s responsibility
• Customs fees and import duties are non-refundable
• Mark packages as “Returned Goods” to avoid additional customs charges

We recommend using a trackable shipping service and purchasing shipping insurance for returns.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Figmint Kitchen Sales Store or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Figmint Kitchen Sales Store.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use the content without prior written permission from Figmint Kitchen Sales Store.

6. Limitation of Liability

Figmint Kitchen Sales Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your access to or use of or inability to access or use the website
• Any conduct or content of any third party on the website
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website

Our total liability to you for any claim arising out of or relating to these terms or use of the website shall not exceed the amount you paid to us in the last six months.

7. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Illinois, United States.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review these terms periodically and become aware of modifications.

9. Contact Information

Questions about these Terms and Conditions should be sent to us at [email protected]. Our friendly customer service team will respond within 24-48 hours.

Figmint Kitchen Sales Store
3672 Flinderation Road
Chicago, US 60605